Okay .. now the conclusion to my missing deleted file folder with email receipts.
This was bugging the daylights out of me!! because I knew I had paid a particular bill. Soooooo I brainstormed and came up with this ....
I called the office saying I wanted to pay my bill but I needed to know the account #. That was the clincher .. I wanted to pay my bill. I was asked my name. This was a medical bill. I was given the account #. That's it. No other proof of identity. Hmmm so much for privacy. I was also asked if I'd like the phone # for billing dept. Sure I'd like that. Thank you.
I went to the bill-pay online website .. entered the account # .. result? Zero balance. Bill paid.
I then called the billing dept .. gave my account # asking if I had a balance. Reply .. zero. Exactly!!
So I explained the circumstances to the phone rep asking if she'd call the other office to tell them I have a zero balance. She gave me her name saying I should call office to tell them. Ok. Will do. Along with confirmation #!! Thank you.
I called office explaining what I was told yesterday .. that I had a balance due .. this lady pulled up account and said I have zero balance. Exactly!! No surprise to me!! She said she wasn't the one who initially told me I still owed and she apologized for the other person's mistake and added that I'm a very persistent person. Darn right I am! I knew I paid it. I thanked her saying have a nice day.
Done!
